Cooling off period phone contract optus
Optus mobile cooling off period. Anyone know if optus mobile has a cooling off period or whatnot?? Mrs just signed us up on friday (I think) to extend our contract with them and get new phones. I was a bit hassled on the phone and wasn't given much time to think about it, plus I was told half lies etc. Optus mobile cooling off period. Anyone know if optus mobile has a cooling off period or whatnot?? Mrs just signed us up on friday (I think) to extend our contract with them and get new phones. I was a bit hassled on the phone and wasn't given much time to think about it, plus I was told half lies etc. after 5 phone calls (quite frustrating) a supervisor from Optus agreed to cancel the new contract and new phone on the grounds of poor reception in Western Queensland so I am happy with only 4 months left on my old contract. In which case it was not an unsolicited consumer agreement, and there is no mandatory cooling-off period, during which a supplier must not provide any services, any goods priced over $500, or accept any payment. First up there is only a cooling off period if Optus rang you? If you signed up yourself then a deal is usually a deal. You could try request Optus cancel the contract (LIVECHAT > RETENTIONS DEPARTMENT) and tell them you've decided to not go to the NBN just yet. Its a change of mind thing and I don't know what Optus will say (probably no though) Most shops have a 14 or even 30 day return period when you can get your money back no questions asked. If you're within this period, no probs. Take your phone in its original packaging with your receipt back to the shop. Does Telstra have a cooling off period for phone contracts you get over the phone? I received a text from Telstra asking me to call them and when I did they informed me that my contract was up and that I could renew my contract with a new phone.
Typically in store purchases do not have any cooling off period because you take the device and the service is activated on the spot. An outbound sales contract typically a 10 business day cooling off but the service is put in a held status for that period, there are some exceptions (such as just recontracting on an existing service) but normally speaking.
Sign up to any Optus Green 4G service on a 12 month plan and cancel at any time within the first 30 days with no cancellation fees. Just pay what you owe and The Optus 70 nbn™ Bundle Plan is a NBN plan from Optus with 1 month Unlimited data included; AC WiFi modem included; Phone line included at no extra charge. Cancellation fees may apply if a customer moves a 24-month contract to a Access remains active for deselected channel packs until end of billing period When a subscriber chooses to cancel their phone plan, one of two scenarios is refers to the minimum cost the mobile device will incur over its payment period. When the service will be disconnected;; If there will be any cancellation fees or Wondering how you can earn Velocity Points with your mobile phone plan? Upgrade to Optus to take advantage of the latest deals, and earn Velocity Points. If you cancel before the end of the Qualification Period, you will not be eligible to out any remaining device repayment or cancellation fees related to your previous
Typically in store purchases do not have any cooling off period because you take the device and the service is activated on the spot. An outbound sales contract typically a 10 business day cooling off but the service is put in a held status for that period, there are some exceptions (such as just recontracting on an existing service) but normally speaking.
If you acquire the service through door-to-door sales, telesales or telemarketing sales, you may cancel the service before the end of the 10 business day cooling-off period set out under the Australian Consumer Law. We may cancel the service at any time by giving you at least 30 days notice. 4. Have your phone last the length of your contract. If you buy your phone handset by signing onto a two-year contract with a telco, the ACCC believes it's a reasonable expectation that any phone provided last the length of this contract. Optus mobile cooling off period. Anyone know if optus mobile has a cooling off period or whatnot?? Mrs just signed us up on friday (I think) to extend our contract with them and get new phones. I was a bit hassled on the phone and wasn't given much time to think about it, plus I was told half lies etc. Optus mobile cooling off period. Anyone know if optus mobile has a cooling off period or whatnot?? Mrs just signed us up on friday (I think) to extend our contract with them and get new phones. I was a bit hassled on the phone and wasn't given much time to think about it, plus I was told half lies etc. after 5 phone calls (quite frustrating) a supervisor from Optus agreed to cancel the new contract and new phone on the grounds of poor reception in Western Queensland so I am happy with only 4 months left on my old contract. In which case it was not an unsolicited consumer agreement, and there is no mandatory cooling-off period, during which a supplier must not provide any services, any goods priced over $500, or accept any payment.
Cooling off periods apply to Insurance (As this is dictated by law), and But if Optus knocked on your door, or called you via phone to "offer a super OP I suggest you don't waste time on a forum seeking contract advice.
There's only a cooling off period if Optus contacted you and initiated the sale. If you went looking for the deal then there isn't one unfortunately. That said, given your experience Optus would likely release you from the contract without charge and let you find a new provider. If they don't, you can always plead your case to the TIO who may help to. Re: Cooling Off Periods I think if you initiated the purchase there is no cooling off period. Section 11 “CANCELLING THE SERVICE “ in the document below gives you the full details. A cooling off period generally only applies if Optus contacts you directly to sell a product (Its 10 business days) I don't think it applies in your case. Its also possible you have a contract with the company that helped you, not Optus? When the customer initiates the contract there is no cooling off period. A cooling off period only applies when a Telco or agent has approached you (eg. door knocking/outbound calls). User #568233 2 posts I'm new here, please be nice No cooling off period AFAIK since they didn't go door to door or cold call him. If it were me I would go into the store and ask to speak to the Franchisee of the Computers or AV/IT or whatever that store is set up as. If he/she isn't in just ask to have them phone you to arrange a time to speak to them.
Typically in store purchases do not have any cooling off period because you take the device and the service is activated on the spot. An outbound sales contract typically a 10 business day cooling off but the service is put in a held status for that period, there are some exceptions (such as just recontracting on an existing service) but normally speaking.
If you acquire the service through door-to-door sales, telesales or telemarketing sales, you may cancel the service before the end of the 10 business day cooling-off period set out under the Australian Consumer Law. We may cancel the service at any time by giving you at least 30 days notice. 4. Have your phone last the length of your contract. If you buy your phone handset by signing onto a two-year contract with a telco, the ACCC believes it's a reasonable expectation that any phone provided last the length of this contract. Optus mobile cooling off period. Anyone know if optus mobile has a cooling off period or whatnot?? Mrs just signed us up on friday (I think) to extend our contract with them and get new phones. I was a bit hassled on the phone and wasn't given much time to think about it, plus I was told half lies etc. Optus mobile cooling off period. Anyone know if optus mobile has a cooling off period or whatnot?? Mrs just signed us up on friday (I think) to extend our contract with them and get new phones. I was a bit hassled on the phone and wasn't given much time to think about it, plus I was told half lies etc. after 5 phone calls (quite frustrating) a supervisor from Optus agreed to cancel the new contract and new phone on the grounds of poor reception in Western Queensland so I am happy with only 4 months left on my old contract. In which case it was not an unsolicited consumer agreement, and there is no mandatory cooling-off period, during which a supplier must not provide any services, any goods priced over $500, or accept any payment.
If you acquire the service through door-to-door sales, telesales or telemarketing sales, you may cancel the service before the end of the 10 business day cooling-off period set out under the Australian Consumer Law. Our right to cancel the service. Non fixed-length agreement: We may cancel the service at any time by giving you at least 30 days notice. If you acquire the service through door-to-door sales, telesales or telemarketing sales, you may cancel the service before the end of the 10 business day cooling-off period set out under the Australian Consumer Law. We may cancel the service at any time by giving you at least 30 days notice. 4. Have your phone last the length of your contract. If you buy your phone handset by signing onto a two-year contract with a telco, the ACCC believes it's a reasonable expectation that any phone provided last the length of this contract. Optus mobile cooling off period. Anyone know if optus mobile has a cooling off period or whatnot?? Mrs just signed us up on friday (I think) to extend our contract with them and get new phones. I was a bit hassled on the phone and wasn't given much time to think about it, plus I was told half lies etc. Optus mobile cooling off period. Anyone know if optus mobile has a cooling off period or whatnot?? Mrs just signed us up on friday (I think) to extend our contract with them and get new phones. I was a bit hassled on the phone and wasn't given much time to think about it, plus I was told half lies etc. after 5 phone calls (quite frustrating) a supervisor from Optus agreed to cancel the new contract and new phone on the grounds of poor reception in Western Queensland so I am happy with only 4 months left on my old contract.